All flight bookings are processed via phone calls through our travel agency. By confirming a booking on the call, the customer agrees to the airline’s fare rules and our agency service terms.
Flight tickets are governed by the airline’s fare rules and policies.
Our service or consultation fees are non-refundable once the booking is confirmed.
As per U.S. Department of Transportation (DOT) rules, some tickets may qualify for a 24-hour free cancellation, if:
Eligibility depends entirely on the airline’s policy.
To request a refund:
Processing Time:
Airline processing may take 7–30 business days or longer.
Refunds are issued back to the original form of payment, subject to airline approval.
Tickets that are partially used may have limited or no refund value. Any eligible refund is calculated by the airline after deducting applicable penalties and fees.
If an airline cancels or significantly changes a flight, refund eligibility is determined by the airline. We will assist customers in requesting refunds or alternative options where available.
Failure to check in or board the flight may result in a no-show, which typically voids any refund. No-show rules vary by airline and fare type.
Customers are encouraged to contact us first for resolution. Unauthorized chargebacks may delay refunds and can result in additional verification requirements.
By confirming a booking via phone, the customer: